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HarborOne Mortgage is open for business. The health and safety of our customers and our team are of the utmost importance to us in this ever changing COVID-19 environment. Because of that, we are fortunate that our staff is able to work from home and online and ready to assist you with all of your home financing needs.

Attention Customers

HarborOne Mortgage continues to lend to both homebuyers and refinance customers during these unprecedented times. Much of our business can be conducted over the phone or via the internet, however, there may be instances where business is conducted face to face. Home inspections, appraisals and loan closings are a few examples where a face to face may be requested. Below are best practices when you are planning for an in-person meeting:

  • Confirmation there has been no known exposure to the virus, no overseas travel within 45 days, and no current symptoms indicative of the Coronavirus.
  • Sanitize surfaces before and after any in person meetings
  • Do not share pen or other instruments
  • Agree to be no closer than six feet from anyone
  • Provide any form of ID, when required, electronically to avoid physical contact
  • Ask individuals to wash their hands thoroughly prior to meeting
  • Encourage the use of rubber gloves, if possible

As we navigate through this historic time, you may experience transactional delays due to shelter at home requirements, businesses closures, job interruptions, etc. Please communicate with your HOME Loan Officer if there are any material changes to your circumstances prior to the closing of your home mortgage. Stay safe!

About Liz Going

My job is to be your advocate in the home buying process and to help you navigate the mortgage world to find the best programs available for your specific situation. It is my goal each day to simplify the process into plain English for my clients as to provide a transparent, safe and comfortable mortgage experience because let’s face it, life is hard enough, why should mortgage-ing be too? I am also a huge advocate for education and try to teach people what I do all day, every day, so when it comes time for them to buy a home, they are educated on the steps to take.


I hail from Update New York, graduated with a Bachelor’s degree from Union College in Schenectady New York where I played Division 3 softball, and I married to my husband Collin in January 2019. I have two dogs, Levon and Shea, and a cat named Boo. I enjoy spending my summers at the beach catching rays or visiting our families “back home” in Saratoga Springs NY. After a good snowfall, you can find me out at the mountain on my snowboard. I also love playing sports and watching football on Sundays (Fly Eagles Fly!) and hockey (Lets go Bruins!). I am excited to have the privilege to be on the front lines and the opportunity to help people achieve their dreams of homeownership!

Rate trends across America*
*These are not HarborOne Mortgage’s current rates, but are intended to provide you an idea of what the average interest rates (not APR) are across the nation. Please contact your Loan Officer for more specific rate information.
Great team and great work! You made my refinance easy. - Carole
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